Terms of service
These terms cover websites built and run by Ringline, a business of Eunyoung Cho, web designer in Sierra Madre, California. Paying the setup fee means you agree to them. They're written in plain English on purpose. If anything is unclear, email ringline.builds@gmail.com before you pay.
What you get
A website for your business: a homepage plus service and service-area pages, tap-to-call on every screen, a quote or contact form that sends to your inbox, basic local SEO setup, and a privacy policy. The exact pages are listed in the email that confirms your order.
Price and payment
- Setup: $997, paid up front.
- Care plan: $199 per month. It starts after your site goes live and renews monthly. It covers hosting, SSL, backups, small edits within 48 hours, a monthly report, and a monthly Google Business Profile post.
- Minimum term: 3 months of the care plan. After that it's month-to-month and you can cancel any time by email.
- Paying a year of the care plan up front costs 10 months' price.
- Optional Local Leads add-on: $299 per month, only if you choose it in writing.
The 7-day promise
Your site goes live within 7 days of a complete intake form, or your setup fee is refunded. "Complete" means the form is filled in and we have what's needed to point your domain at the site. The clock pauses while we're waiting on you, for example for domain access or your feedback.
Changes
Before launch you get one round of changes: send one list and we make them. After launch, small edits (text, photos, hours, service wording, removing a service, prices) are included in the care plan. Bigger jobs, like new pages (adding a service means a new page) or a redesign, get a price first and only happen if you say yes.
Your domain and your content
- You own your domain. If we register it for you, it's registered for your business and we transfer it to you free whenever you ask.
- Once the setup fee is paid, the site's design, text and images made for you are yours to use. Ringline keeps the right to reuse its general building blocks (layouts and code that aren't specific to your business).
- If you leave, we send you a full copy of your site so you can host it anywhere. There's no export fee.
- You confirm that anything you send us (logos, photos, reviews, licenses, claims about your business) is yours to use and true.
How sites are made
Every site goes through automated checks before you see it, and nothing goes live until you approve it.
Accessibility and search
Sites are built to follow the WCAG 2.1 AA accessibility guidelines, and set up so Google can read them. We can't promise a legal outcome or a ranking on Google, because no one honestly can.
If you cancel
After the 3-month minimum, cancel by email and the care plan stops at the end of that month. You get your site files and your domain. If you cancel before the site launches, the 7-day promise above decides whether your setup fee comes back.
Limits
We work hard to keep your site up and correct. If something goes wrong, the most we're responsible for is what you paid Ringline in the 3 months before it happened. We aren't responsible for lost business or for problems caused by your hosting, domain or email providers outside our care plan.
The rest
California law applies. If we ever disagree, we'll try to sort it out by email first. We may update these terms; the version in place when you paid applies until your next renewal, and we'll email you before any change that affects you.
Ringline, Sierra Madre, CA · ringline.builds@gmail.com